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Notice to Users of Broadband Network in Canton Fair Complex

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Welcome to Canton Fair's broadband network service

Broadband service in the Complex during the Canton Fair comes in both cable and WiFi forms. Cable broadband, which requires application beforehand, mainly covers indoor exhibition halls. WiFi covers outdoor and indoor exhibition halls, Pearl River Promenade, coffee shops, and other public areas. Users may choose according to their needs.

Service in the Complex provides only Http, QQ, E-mail, and other basic applications, but not special ones including securities, BT, PPS, and Xunlei.

Due to limited WiFi resources, numerous users, and signal interference, it is possible that you may experience difficulty in connecting to the network or low speed. Your understanding is appreciated.

1. Cable broadband

Purchase of cable broadband service: Exhibitors may go to a Customer Service Center station during the exhibition preparation period to apply for cable broadband access at the price of RMB 250 per cable per exhibition phase, make payment and collect the invoice on the spot.

Authorized ports: Access is available to ports for securities, or other special software, but not for BT, Xunlei, and games. RMB300 will be charged for each port in each exhibition phase.

Cable broadband LAN: Application for LAN is available only when application for at least one broadband cable is made. LAN provides one broadband access port, and one hub, to which 2-7 computers can be connected. The hub requires a deposit of RMB500. Also, RMB200 will be charged for each computer connected to the LAN per exhibition phase. Please truthfully declare the number of computers in your LAN. Unauthorized LAN is forbidden. In case that the actual number of computers exceeds the declared one, you will have to pay the difference of charges, and be subject to relevant liabilities.

Remarks: Application for cable broadband will not be accepted after the Fair begins; the cable broadband service does not cover outdoor exhibition area.

2. Free WiFi

STEP 1: Connect WiFi

Turn on the WiFi on your phone or computer, and select WiFi named “Cantonfair” or “Cantonfair-a” (Cantonfair-a is recommended).

STEP 2: Login

By Username and password

Open the browser to visit any website and the page for WiFi login will pop up. Input the username and the password to login.

Username: Canton Fair Badge number.

(Under the bar code,use lowercase if there are letters.)

Password:The last 6 digits of your Canton Fair badge number.

By WeChat

Open WeChat and follow Canton Fair Official Account. 

Click “Service” → “Free WiFi” 

Scan the bar code on your Canton Fair badge to connect the Free WiFi.

By CantonFair APP

Install Canton Fair APP and open it.

Click “WiFi” in the bottom bar, and click Next.

Scan the bar code on your Canton Fair badge connect the Free WiFi.

Area A: Pearl Promenade 3-3 Counter (WiFi Support Counter)

On-site WiFi Service Support

Area B: Pearl Promenade 10-2 Counter (Customer Service Center On-site Service Counter)

Area C: Pearl Promenade 16.2 the North Gate (Customer Service Center On-site Service Counter)

You may contact Internet Service Counter for help.

3. Unauthorized use of wireless equipment is not allowed

Users must not bring wireless AP, routers, or other devices with wireless transmission function to establish a network. If the device interferes with the signal of the Complex wireless network and affects network access of other users, Canton Fair organizer has the right to stop this behavior and to disconnect the network, and ascertain responsibilities in light of the severity of the case.